SSH / Terminal Access
SSH (Secure Shell) access allows command-line control of your hosting environment. Due to the potential risks involved, SSH access is not enabled by default on SingleSync hosting accounts.
Access Policy
To maintain server security and stability, SSH access is:
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Highly restricted
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Only granted in specific circumstances
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Available by request only
We evaluate each request based on the type of account, intended use, and risk factors.
How to Request Access
If you require SSH or terminal access for development or troubleshooting purposes, please contact our support team.
In your request, include:
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Your domain or hosting account name
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Why you need SSH access
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How long you require it (if temporary)
Our team will review your request and respond as soon as possible.
Important Notes
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Access, if granted, will be limited and monitored.
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We reserve the right to revoke SSH access at any time.
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For most tasks, cPanel and SiteJet provide secure alternatives without the need for command-line access.
